Discover the Secret to Perfect Drink or Dessert



Visibly tightens and brightens skin while smoothing the look of uneven tone.

Oat Extract

Have been traditionally used for their soothing and nourishing effects on the skin


Ingredients used in the cosmetic industry for their potential benefits for skin

Frequently Asked Questions

Are your products suitable for all skin types?

Our products is a popular skincare brand that offers a wide range of products that are generally suitable for all skin types. However, it's important to note that everyone's skin is unique, and what works for one person may not work for another. Therefore, it's always a good idea to patch test any new skincare products before applying them to your entire face to ensure that they are suitable for your individual skin needs. Additionally, if you have any specific concerns or sensitivities, it's always best to consult with a dermatologist or skincare specialist before trying any new products.

Are your products cruelty-free and vegan?

Yes, The Ordinary is a cruelty-free brand and does not test its products on animals. In addition, many of their products are also vegan, but not all of them. To determine if a specific product is vegan, you can refer to the product description on their website or packaging. The Ordinary is committed to transparency and provides detailed information about their products and their ingredients, including whether they are vegan or not.

How long will it take to see results from using your products?

The length of time it takes to see results from using our products can vary depending on several factors, such as the specific product being used, individual skin type, and the severity of any skin concerns. Some people may notice immediate results, while others may need to use the product consistently over a period of several weeks or even months to see significant improvements.

For example, some products like their Niacinamide 10% + Zinc 1% serum may show results in a few weeks for reducing the appearance of blemishes and congestion, while other products like their Granactive Retinoid 2% Emulsion may take a few months for noticeable changes in reducing the appearance of fine lines and wrinkles.It's important to note that skincare is a long-term commitment, and consistency is key. 

Our products recommend introducing one new product at a time and allowing at least four weeks of consistent use to assess the product's effectiveness. If you have any specific concerns or are unsure about how to incorporate their products into your skincare routine, it's always best to consult with a dermatologist or skincare specialist for personalized recommendations.

Can I use multiple products from your range together?

Yes, it is generally safe to use multiple products from our products together, but it's important to be mindful of how you combine them. 

Our products offers a wide range of products with different active ingredients, so it's important to understand how these ingredients interact with each other and with your skin. To avoid any potential negative interactions, it's best to start with a simple routine and gradually add new products. 

Our products recommends introducing one new product at a time and allowing at least four weeks of consistent use to assess the product's effectiveness before adding another product. When combining multiple products, it's important to layer them in the correct order, starting with the lightest texture and ending with the heaviest texture. 

Our products provides detailed instructions on how to use each of their products, including recommended application order and frequency. It's also important to note that some products, such as those containing retinoids or exfoliating acids, may increase sun sensitivity, so it's important to use a sunscreen with at least SPF 30 during the day when using these products.

What is your return policy if I am not satisfied with my purchase?

We offers a 365-day return policy for unopened and unused products purchased directly from their website. If you are unsatisfied with a product purchased from another retailer, you should refer to that retailer's return policy for information on how to return the product. 

 It's always a good idea to keep your receipt or order confirmation in case you need to return a product, and to contact the retailer customer service for any specific return instructions or questions.